Supply Terms & Conditions

Introduction
Any access or use of MillerandLincolnSuppplys.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. Miller and Lincoln Supplies have the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.

Information We Collect Miller and Lincoln Supplies only collect information provided by you, the website user, when you place an order for our products or services, register on our site, create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods includes your name, email address, mailing address, phone number, credit card information, and billing address.

How We Use Your Information Any information collected from you while using our website may be used to:

• Personalize your experience on our site.
• Improve our website.
• Improve customer service.
• Process transactions.
  
  

The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order.

Website Security Methods and Fraud Prevention Any credit card information or other sensitive information collected by MillerandLincolnSuppplys.com is first transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database, which is only accessible by authorized persons with the right to access our systems. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or the internet may require photo ID verification.

Currency in which transactions on MillerandLincolnSuppplys.com will be conducted is in United States currency.

Liability Disclaimer MillerandLincolnSuppplys.com and any information found on the site are offered for informational purposes only. Miller and Lincoln Supplies are not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Miller and Lincoln Supplies. Miller and Lincoln Supplies are not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site or products purchased.

Miller and Lincoln Supplies are not liable for: a) Products damaged by the shipping company. b) Packages delivered but not received by the customer.

Please contact the shipping company for lost and damaged claims. Contact your local police department for items stolen after delivery.

Copyrights 

Copyright © Miller and Lincoln Supplies 2024. All rights reserved. The materials on this website, including all text, images, graphics, design concepts, and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or using any information on MillerandLincolnSuppplys.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from Miller and Lincoln Supplies).

Return/Refund Policy

At Miller and Lincoln Supplies, our expectation is that each customer is served fairly and efficiently with quality products. If you are unsatisfied with any product up to 14 days after delivery of your order, you may return them for an exchange, credit, or refund. Packages must be returned:

• Freight paid.
• In original packaging.
• With all packaging materials, manuals, and accessories included.
• In new, salable condition.

All returns must be pre-approved by our customer service department. A restocking fee of up to 25% of your order may be applied based on the returned condition. Demo or used products cannot be returned.

Miller and Lincoln Supplies reserve the right to refuse any return:

• Special or custom orders.
• Due to extreme circumstances (health crisis, natural disaster).
• Types of products (i.e., certain personal protective equipment “PPE” such as facemasks, helmets, glasses, caps, etc.).

Please email customer service at contact@millerandlincolnsuppplys.com for return approval. We will not refund items without refund permission from our customer service department.

Cylinders 

By acceptance and use of the goods specified on the invoice, the purchaser (Vendee) accepts and agrees to be bound by the following conditions:

1. The cylinders, fittings, and caps covered by this invoice are loaned by the vendor to the vendee. They are not sold and are to be returned to the vendor in good condition and repair within 30 days from the date of shipment. The vendee shall pay rental at the vendor’s standard published rate per month per cylinder. On demand, the vendee shall pay to the vendor the fair value of cylinders, fittings, and caps lost or damaged before being returned to the vendor. The vendor shall be the sole judge of whether or not such damage can be repaired.
2. The vendee shall not loan or refill or cause to be loaned or refilled the cylinders furnished by the vendor.
3. The vendee shall pay to the vendor upon demand the value of any cylinder, fittings, or caps lost, destroyed, or damaged through any cause whatsoever or not returned to the vendor within six months from the date of shipment to the vendee. Or, if damaged, can be repaired, the cost of making such repair.
4. Federal, state, or local taxes, if any, shall be the responsibility of the vendee.

Shipping Policy/Delivery of Goods Products are usually shipped via UPS Ground Service unless you request a special shipping method. Please email us at contact@millerandlincolnsuppplys.com to request special shipping. We are happy to use your shipping account if necessary. Larger equipment (generally over 100 lbs) is shipped via a freight truck. You must be able to unload the product yourself via a lift truck or dock. You may also pick up the product at the closest freight terminal for the shipping company. Freight companies can provide lift gate service in most locations, but you would be responsible for any extra charges.

Please Note: FREE SHIPPING OFFER DOES NOT APPLY TO GAS ORDERS PLACED IN-PERSON OR OVER THE PHONE.

How to Report Damaged Goods Please inspect all packages for damage before accepting the shipment. Do not accept delivery of the product if you know the product is damaged. If you receive any goods that have concealed damage in shipping, please email us at contact@millerandlincolnsuppplys.com. Please have your order number and contact information when calling. Please note, you must save the carton for UPS inspection.

Contact Information For any questions regarding this privacy policy, please email us at contact@millerandlincolnsuppplys.com.